Insurance: Leocare Keeps their Full-Mobile Promise
The French start-up Leocare has been proposing on-demand car and home insurance offers since 2017. Besides their multi-sector approach, they stand out through relying on a dematerialised “full mobile” model.
Leocare insurance offers have been developed in partnership with L’Equité - Generali and Europ Assistance. Their service started out as an iOS app, and an Android version should be made available in March 2018.
The promises they want to keep are far-ranging: fast subscription process, tariff transparency, non-binding offer, accessibility, full-time support (through a geolocation feature), and flexibility. The subscription step relies on 4 questions for home insurance estimates, and 7 questions for car insurance. Leocare also takes care of terminating the customer’s previous contract.
The mobile subscription process requires a digital signature (via Yousign), a scan of the applicant’s payment card, and face recognition. A videoconference service allows them to contact advisors for contracts’ follow-up, or in the event that an accident happens (water damage, for instance). Their model is also based on a collaborative approach as 150 consumers took part in creating this offer. The service now relies on sponsors for subscriptions.
Comments – A mobile user interface praising technological innovations
Longstanding players have been trying to adjust their services by way of including mobile use cases. New entrants, for their part, can start out with a native digital approach. Leocare’s approach to innovation relies on various technologies for a seamless mobile experience. The InsurTech describes their offer as an “on-demand” service since several contractual options can be enabled or disabled from the end user’s mobile interface: car sharing or secondary drivers, for instance.
Leocare stands out through proposing a full digital/mobile insurance model, and their offer covers different sub-sectors of the insurance industry (car and home). Their service can then be viewed as the most mature offer on the InsurTech market.