Tinkoff's chatbot specializes in the fight against fraud
FACTS In August 2019, Tinkoff announced the launch of its chatbot named Oleg, positioned as an everyday assistant for its customers. The ba...
ADN'ews by Galitt is a content platform dedicated to innovation in financial services and payment.
FACTS In August 2019, Tinkoff announced the launch of its chatbot named Oleg, positioned as an everyday assistant for its customers. The ba...
A conversational agent was introduced by OUI.sncf in December 2017 to help their users find and book train tickets (online and on their mobile ph...
Players’ Strategy UNITED STATES – Active.Ai teams up with Visa to provide banking institutions with interactive AI-powered solutions (e.g.:...
Players’ Strategy EUROPE – As they reported strong process in turnover for 2018, the FinTech Treezor (owned by Société Générale since Septe...
Players’ Strategy UNITED STATES – PayPal falls short of expectations and reports $4.23Bn instead of $4.24Bn for Q4 2018. Even so, they stil...
Banque Casino unveiled a Messenger-based chatbot a year ago. They now report additional results regarding this service, which appears efficient i...
FACTS The Singapore-based insurance company FWD Singapore just added a chatbot to their website.
FACTS The French POS device maker Ingenico unveils a payment solution for conversational agents using IMB’s AI technology and Natural Langu...
FACTS Banque Casino partners with Greenbureau –start-up specialising in customer relation– to launch a new service enabling their customers...
FACTS Banque Casino released promising results, and stressed their business growth along with the part played by their instalment service i...
Malaysia Airlines launches a Facebook Messenger-based chatbot in an attempt to investigate AI and bots capabilities applied to their customer rel...
As the financial sector makes room for AI-based services, these technologies are reshaping almost all banking activities. The famous US investmen...
Chatbots are increasingly being used in financial contexts and have been improved over the months to perform complex tasks, including even traini...
Capital One has just announced that it has acquired a high-end British concierge service called Velocity Black. This acquisition is part of a bro...
FACTS The Belgian institution KBC unveils Matti, their smart investment assistant.
FACTS The Russian bank Tinkoff introduces their financial bot Oleg and reshapes the associated mode. This service stands out as the first b...
FACTS AXA Protection Juridique just launched Dailydroits.fr: a simplified channel for accessing different legal services.
FACTS Arkéa launches a mobile conversational agent for distance selling. This tool embeds a payment option for corporate e-commerce special...
On September 1st, the InsurTech Wedou launched the first chatbot for borrowers’ insurance in France. This service called “eWedou” helps mortgage ...
Financial institutions have become less reluctant to including smart virtual assistants. They even started to use these bots to improve customer ...